Privacy Policy

Thank you for choosing to be part of our community at Orderk ("Company", "we", "us", "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Orderk (the "App").

By using the Orderk App, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

When you register an account, place an order, or contact support, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address
  • Payment Information (processed securely via trusted third-party providers)

b. Device and Usage Data

We may automatically collect:

  • Device type and ID
  • Operating system and version
  • App usage data (such as screens visited, buttons clicked)
  • IP address
  • Mobile carrier and location (if enabled)

c. Location Information

With your permission, we may collect location data to provide localized services (e.g., nearby offers, delivery availability).

2. How We Use Your Information

We use your data to:

  • Create and manage your Orderk account
  • Process your orders and deliver products
  • Provide customer support
  • Send order confirmations and promotional messages
  • Improve our app’s performance and user experience
  • Detect and prevent fraud or misuse
  • Fulfill legal and regulatory requirements

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Service providers such as payment gateways, delivery services, and customer support tools
  • Legal authorities if required by law
  • Marketing partners, only with your explicit consent

4. Data Security

We use encryption, access control, and secure servers to protect your data. However, no online service is completely secure. You use the Orderk App at your own risk.

5. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your personal data
  • Object to or restrict certain data processing
  • Withdraw your consent at any time

To make a request, contact us at support@orderk.com.

6. Children’s Privacy

Orderk does not knowingly collect personal information from children under 13. If we discover that we have collected data from a child, we will delete it promptly.

7. Third-Party Services

The Orderk App may contain links to or integrate with third-party services. We are not responsible for their privacy practices. Please review their policies independently.

8. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of significant changes through the app or email.